SaaS Business Analytics and Health – Subscriptions & Recurring Billing on Microsoft Dynamics 365 CRM Platform is what you need!

The SaaS business model is here to stay. Today, it’s roughly a market of 150+ billion dollars and seems to keep on growing. But there is always one misconception that SaaS business models are just like traditional business models. However, SaaS or Subscription businesses are more complex than traditional businesses. Traditional business metrics totally fail … Read more

Top 5 Reasons to Have Map Integration as a Part of Your CRM Strategy

What gives more visualization while designing the next month’s marketing campaign: A long list of CRM records or the CRM records plotted on a map? While planning strategies, it is important to visualize the data, especially with businesses where the location affects sales numbers. Obviously, the data list lacks clarity on the good or bad … Read more

Forgotten Features of Dynamics 365

Every month, enCloud9 chooses one topic from the Power Platform/Dynamics 365 universe and focuses their blogging on that topic. Last month, our topic was Forgotten Features of Dynamics 365. Since there are so many underutilized features in Dynamics 365 that people tend to forget about, we will continue topic for August. Here are snippets of … Read more

Microsoft Dynamics 365 + Microsoft Teams – Innovation and Collaboration hand in hand

In today’s age, connecting people is the need of the hour. Whether it be for business organizations or educational institutes, or any other vertical, collaboration is a must. And Microsoft Teams is right at the heart of doing just that. Launched in 2017, it had to compete with already established slack. But over the years, … Read more

How the Traditional Manufacturing Business model is Changing due to Digital Transformation

Manufacturers have been integrating the strategic application of technology and automated processes into their business models for several years. Yet, as organizations continue to develop, digital transformation manufacturing initiatives have infiltrated the industry. Grasping the impact digital transformation has had on the manufacturing industry so far – and the probable impact it will continue to … Read more

How Dynamics 365 Portal Benefits These 4 Industries (Legal, Real-estate, IT, and Non-profit)

In the process of constant evolution, businesses have found various ways to conquer their daily challenges, and technologies have been the hero in this process. With the right use of technology, businesses have multiple software solutions to manage their daily business operations. One such software solution is a portal. It is a tool that provides … Read more

Top 5 Industries That Can Benefit From Dynamics 365 Calendar

We have often heard employees complaining about how hard it is to schedule meetings as some employees are busy with other meetings or on leave. When we do not know other team members’ schedules, finalizing a time that everyone can join is difficult. Especially when working from home, it is hard to communicate such small … Read more

8 Benefits of Map Integration on Dynamics 365

There are industries like pharma, insurance, banking, and many more whose main business comes from on-field representatives. They are pillars for such industries. But they usually face challenges while communicating with their team members. Also, calling them for every small detail is time-consuming and not a feasible solution for both parties. However, Dynamics users have … Read more

The Power of Wish Lists on Positive CRM User Adoption

Change is hard. From the very start of your CRM implementation project, you must work harder to instill a culture of positivity, not negativity. Too many times, users complain at the water cooler (or a virtual water cooler) about “how awful the new CRM system is.” Then, they figure out ways to get around using … Read more

User Adoption for Microsoft Dynamics 365 CRM – Plan your journey with best practices, and right tools!

As a Preferred App on Microsoft AppSource, User Adoption Monitor, tracks and monitors the actions performed by enabled users in Microsoft Dynamics 365 CRM. It is an effective tool used by managers or administrators for monitoring Microsoft Dynamics CRM user adoption. How? Let’s find out from the below scenario. Mark is the Senior Sales Manager … Read more